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If your enquiry regards the fact that your username and password are not accepted, please make sure that;
- You enter your username and password correctly (they are case-sensitive) To get the best accuracy, we recommend that you type them in manually (as copying them from the email, can include a trailing space at the end)
- You do not attempt to download the administrator version unless you have a multi-user license purchased
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- Support: 0845 838 0832