Contact ESET Support

Licence Info
Product Info
Contact Info
Support Info
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Technical Request

To obtain a high quality and speedy Technical Support Response, please fill in the following information into the form and click the "Submit" button.

If your enquiry regards the fact that your username and password are not accepted, please make sure that;

  • You enter your username and password correctly (they are case-sensitive) To get the best accuracy, we recommend that you type them in manually (as copying them from the email, can include a trailing space at the end)
  • You do not attempt to download the administrator version unless you have a multi-user license purchased

Locating Info

To locate your ESET software and definition version you simply need to hover your mouse over the ESET icon located on the taskbar near to the clock. You can also open the ESET software and click on Help and support > About ESET, this will open a window containing the information you’ll need to complete the form accurately, doing so helps you receive a timely response from the support team.


  • Weekdays: 8:30am - 20:00pm
  • Support: 01202 54 88 88