Problem with Virus Signature Update 3919
On Sunday, March 8th at 9:52PM PDT, ESET released an update of our heuristics module, v1091, together with standard virus signature database update number 3918. Unfortunately, an error in the heuristics module, coupled with the specific virus signature database update, caused ESET to incorrectly identify several Windows operating system files, including dllhost.exe and msdtc.exe, as being infected with Win32/Kryptik.JX.Details:Some Windows files were flagged as infected.If the computer is not restarted once files are moved to quarantine then on the next update (virus signature database 3919) the changes to the module will be reverted and the computer will run fine.Virus signature database 3920 and later tell ESET v3 and v4 products to automatically restore the false positives from quarantine.For NOD32 v2.7, the false positive has to be removed manually, following the instructions in the Knowledgebase article, below.An error in synchronization during quality control resulted in a failure to properly test the new heuristic module with the new signature file prior to release. Process changes have been made to prevent this mistake from being repeated.The update downloads were stopped within ten minutes of the update release, and the update was reverted to its previous version. Due to this immediate response, less than 5% of our users were affected. Virus signature database update number 3919, was released at 1:00AM PDT (March 9th) which corrects the problem. We have released a knowledge base article describing this issue, which can be found http://kb.eset.com/esetkb/index?page=content id=SOLN2181.We take quality control very seriously, and we sincerely apologize for any problems caused by this issue.Anton ZajacCEO, ESET LLC
ESET Smart Security and ESET NOD32 Antivirus v4.0 released!
ESET Smart Security and ESET NOD32 Antivirus v4.0 have been released!Version 4.0 is a free upgrade to licensed users.This release has many new features, including support for new mail clients, scanning of SSL-encrypted traffic, a new driver based-cleaning model, enhanced self-protection, integrated ESET SysInspector, the ability to create a bootable recovery CD, a text mode for cmproved compatibility with screen readers and other assistive technologies. For detailed information, please view the changelog here.For more information or to download a copy, please visit ESET's web site here or contact your local reseller or distributor.
Virus Signature Update Problem - 3901
Dear ESET Customers: Unfortunately, virus signature update 3901 caused some installations of ESET Smart Security/ESET NOD32 Antivirus 3.x and 4.x to behave abnormally for a small number of users. Symptoms include the errors “unable to load firewall rules” or “firewall failed to start”.To address these errors, please uninstall and reinstall your ESET software.If a blue screen is displayed, boot your computer into Safe mode, uninstall your ESET software, and reinstall. For step-by-step instructions, see the following Knowledgebase article:http://kb.eset.com/esetkb/index?page=content id=SOLN2164 (http://kb.eset.com/esetkb/index?page=content id=SOLN2164) We sincerely apologize to those customers who were affected. New updates have been temporarily disabled and we are actively working to resolve the issue.If you have any client machines which do not allow users to login, please contact Customer Care (enter 3901 in the Subject field). Thank You.http://www.eset.com/support/contact.php (http://www.eset.com/support/contact.php)
ESET Server Security v3.0.12 released
ESET Server Security v3.0.12 for BSD, Linux and Solaris has been released. This release contains three components:ESET File Security - protects file servers from malware (formerly known as NOD32 for Linux File Servers)ESET Mail Security - protects mail servers from malware (formerly known as NOD32 for Linux Mail Servers)ESET Gateway Security - checks http and ftp streams for malwareOne binary file will perform any combination of these features based on appropriate licensing. All programs have a web interface for management and can be managed with ESET Remote Administrator v3.x. New in this release:ESET SERVER SOLUTIONS (all)http server for modules local mirror changed default of av_clean_mode from rigorous to standard esets_daemon - changed settings for ThreatSense.NET ESET FILE SECURITYnoneESET GATEWAY SECURITYesets_hhtp - fixed threat log in virus notification email esets_http - optimized URL blocking cache esets_icap - optimized URL blocking cache ESET MAIL SECURITYesets_cgp - fixed performance issue with Mozilla Thunderbird MTA For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
ESET Mobile Antivirus v1.1.200902231130 - DEU
ESET Mobile Antivirus v1.1.200902231130 is now available in German. For more information about ESET Mobile Antivirus or to download a copy please visit ESET's web site here or contact your local distributor or reseller.
ESET Remote Administrator v3.0.105 released - RUS
ESET Remote Administrator v3.0.105 has been released in Russian. For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
ESET Smart Security + ESET NOD32 Antivirus v4.0 Release Candidate 1 now available
ESET Smart Security and ESET NOD32 Antivirus v4.0 Release Candidate 1 are now available. For more information or to download a copy, please visit the ESET Beta Portal at http://beta.eset.com/.
ESET Smart Security + ESET NOD32 Antivirus 3.0.684 released - BGR
ESET Smart Security and ESET NOD32 Antivirus v3.0.684.0 have been released in Bulgarian (BGR) for licensed users, with trial versions and other languages to follow.Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
ESET Smart Security and ESET NOD32 Antivirus v3.0.685.0 released - UKR
ESET Smart Security and ESET NOD32 Antivirus v3.0.685.0 has been released in Ukrainian for licensed users, with evaluation versions to follow. This release contains localization updates only and provides no new features or functionality.Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
Mid-January Holiday Schedule
ESET's U.S. office will be closed on January 19th for Martin Luther King's Birthday. Normal operations will resume on January 20th. If you have an urgent question, please feel free to visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security, contact a local reseller or our European Headquarters. We wish you a safe and pleasant holiday.